What Is a Keyless Token?January 7, 2022 • By THIRDHOME
Introducing the new way Exchange members can travel Keyless with THIRDHOME.
As part of our 2022 Club Updates, THIRDHOME is introducing Keyless Tokens. Learn how Exchange members earn the ability to book Keyless trips moving forward.
What is a Keyless Token?
A Keyless Token allows Exchange members to book any available Keyless stay within 60 days of arrival without using any Keys. You simply pay the Exchange fee. Keyless weeks will show the hour-glass icon and with an “Available Keyless” message. See here:
How do I earn Keyless Tokens?
When any week that you deposit is reserved, you will earn a Keyless token. Tokens can be earned for Off-Season and last-minute deposits, as long as the week is reserved.
Who is eligible for Keyless Tokens?
All Exchange members are eligible for Keyless travel; however, some fractional owners are not eligible for Keyless Tokens.*
*Disclaimer: If you are an Exchange member and fractional owner at Diamante, Rancho San Lucas, Hacienda Encantada, Hacienda Del Mar, or Casa Del Mar resorts, a Token will not be awarded . A different Keyless opportunity is available to you once your deposit requirement is met. Email email@example.com if you have questions.
I am in an elevated membership tier. Do I now need Tokens to travel Keyless?
Members of Chairman’s and President’s Club tiers will continue to enjoy original benefits, including Keyless travel, until your term expires (learn more here). However, as you make deposits, keep in mind that you will begin to earn Keyless Tokens for host reservations before your elevated memberships expires.
Current Chairman’s Club members do not need to use Tokens to book 60-day Keyless, but a Keyless Token allows President’s Club members to book into Keyless 60 (as opposed to Keyless 30.) Therefore, any Keyless Tokens earned and used by a President’s Club member will give you this benefit today.
Once your tier expires, your membership will move to the new system and you will continue to be eligible for Keyless Tokens. You can find out when your tier expires by looking in your dashboard. Your tier status and expiration date appear at the top of the page:
Do Keyless Tokens expire?
Yes, each Keyless Token has a 24-month lifespan.
Can I travel Keyless without Tokens?
Sometimes. THIRDHOME will occasionally run exclusive broader Keyless promotions for the benefit of all.
Using Keyless Tokens at Checkout
As of January 1, 2022, you may notice some changes to the booking checkout form. There is now an option to use a Keyless Token when applicable at checkout, as well as a new “TOTAL KEYS” line. This way, you can decide whether or not you want to use a Keyless Token on a qualifying reservation.
Here’s how you elect to use an available Keyless Token at checkout:
If you do not have a Keyless Token, you will not be able to select the “Use Keyless Token” option and the TOTAL (KEYS) will reflect the non-Keyless cost:
If you are in an elevated membership tier, such as Chairman’s or President’s Club, here is how you book Keylessly through your tier:
Booking a week during a Keyless promotion? Similarly, you will see an auto-checked box and the “TOTAL (KEYS)” will show 0. See here:
Remember: If you are an Exchange member and fractional owner at Diamante, Rancho San Lucas, Hacienda Encantada, Hacienda Del Mar, or Casa Del Mar resorts, a Token will not be awarded . A different Keyless opportunity is available to you once your deposit requirement is met. Email firstname.lastname@example.org if you have questions.
For any questions regarding Keyless Tokens, please contact the Member Experience Team by email at MemberExperience@thirdhome.com or call 833-682-7264.