Introducing Jules: ThirdHome’s New Chatbot Assistant for Smarter, Faster Support

Say hello to Jules, ThirdHome’s new chatbot available 24/7 to help you find answers faster and easier.

We’re excited to introduce a brand-new feature on ThirdHome: an AI-powered support chatbot that pops up right when you need it. Meet Jules, inspired by the turtledove in our logo – a bird known for choosing a nest built by other turtledoves as its home during migration. It’s a fitting symbol for ThirdHome, where members open their homes to one another.

This small but mighty assistant is here to:

• Answer questions instantly, no waiting
• Help guide you through membership, booking, and other FAQs
• Connect you our vault of 30,000+ homes available for your next adventure 

Why We Launched Jules

We know you value speed and clarity. Whether you’re browsing properties, booking stays, or adding weeks, you shouldn’t have to dig for answers. Our live chat bridges that gap to make your experience smoother.

How Jules Works

When you visit www.thirdhome.com on your computer desktop, you’ll see a chat bubble appear in the bottom right corner.

Click the chat bubble to get started, then choose whether you’d like to “Chat” or view “Help” options.

If you select “Chat”, simply type your question (e.g., “How many Keys will I earn?”) and Jules will respond in real time. If you need more personalized help, please reach out to your Membership Experience Manager.

Selecting “Help” lets you search topics or explore categories to quickly find what you need in our Help Center.

What This Means for Members & Future Members

• Faster responses to common questions
• A more streamlined, intuitive experience across the site
• A smoother start for new members joining ThirdHome

We’re rolling Jules out now and would love your feedback. Try it out the next time you visit www.thirdhome.com and let us know: how was your experience?