Announcing Partnership with Truvi (formerly SUPERHOG)

ThirdHome Hosts now have protection for up to $5M USD of damage.

By partnering with Truvi, ThirdHome ensures that Guests and Hosts are protected during bookings.

ThirdHome members are now protected by our award-winning risk-management partner, Truvi. In the rare event a ThirdHome Guest causes damage during a stay and doesn’t reimburse the Host, Truvi provides protection for up to $5M in damage for any cause. This offer is global and includes both standalone homes and affiliate resort members.

Guest members continue to be responsible for their actions while staying in a property, and this does not absolve guests of any damage they inflict. However, our partnership with Truvi allows ThirdHome to offer members market-leading prevention. Our goal is to grant additional peace-of-mind for Host members.

What does Truvi Protection cover?

Truvi protects up to $5million USD in property damage caused by the accidental or deliberate; conduct of any ThirdHome Guest.

How much does having Truvi Protection cost?

Access to Truvi Protection is included in your membership fee. This means that as a Host, all Exchanges through ThirdHome will be covered by Truvi automatically.

What do I do when I find damage?

In the unlikely event that a Guest causes damage to your property during a ThirdHome stay.  notify your ThirdHome Team member immediately and we will reach out to Truvi on your behalf to get a claim started.  IMPORTANT: our Truvi protection program has a ten (10) day reporting requirement. Be sure to have someone inspect your home soon after you host and notify us if damage is apparent. Coverage may not apply if Truvi is notified after the reporting period has lapsed. 

Terms and Conditions for Truvi Protection apply. Please visit https://truvi.com/ for more information.

For any questions on Truvi Protection, please contact the Member Experience Team by email at MemberExperience@thirdhome.com or call 1-833-682-7264.