Shiho Konno

Born in Japan and now calling Australia home for the past nine years, Shiho’s journey has always been guided by a love for people and discovery. Her career began in the world of traditional Japanese hospitality, working in refined dining and wellness spas where she learned the importance of Omotenashi—the art of selfless, attentive service. Since moving to Australia, she has embraced a diverse path, from the fast-paced energy of the coffee world to her work as a remedial massage therapist, always focusing on making others feel their best.

When the opportunity to join ThirdHome came along, it felt like the perfect way to combine her background in service with her lifelong obsession with travel. Having already explored 25 countries, she knows firsthand how travel can shift her perspective and create life-changing memories. While she’s seen much of the world, she still keeps a “wish list” for the future, with dreams of finally exploring the vast landscapes of Africa and the vibrant culture of South America.

A true foodie at heart, Shiho loves spending her free time exploring local eateries and finding restaurants to share a meal with her husband and friends. Whether she’s helping a Japanese member navigate their first exchange or dreaming up her own next trip, she brings a calm, friendly, and authentic energy to the ThirdHome team.